Privacy Policy

OWAVES uses your name, contact details, billing/shipping address and order information to process orders, deliver purchases, prevent fraud and provide customer support. Our checkout uses necessary cookies to maintain the selected item and checkout session. Optional product feedback is used to improve ChillSip; a purchase does not subscribe you to marketing.

Payment details are handled by the payment provider selected at checkout; OWAVES does not store full card numbers. We share the information needed to fulfill your order with payment, hosting, delivery and email service providers. We do not sell customer personal information.

Order records may be kept for up to seven years for accounting and legal requirements. Necessary session cookies expire according to the checkout session settings. You may request access, correction or deletion of personal information by emailing [email protected], subject to records we must retain. Marketing, if you separately opt in, can be declined at any time. We use reasonable access controls and HTTPS to protect information. This store is intended for adults. Material policy updates are posted here.

Questions, cancellations, returns or warranty claims: [email protected]. Include your order number. OWAVES, 100 N Main St, Suite 120, Greenville, SC 29601.